Privacy policy

At MIDWAM (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard information gathered through our website, www.midwam.com.

1. Data We Collect
We collect personal information that you voluntarily provide to us when you interact with our website:
• Contact Information: Name, email address, and phone number, provided via our Contact Form.
• Technical Data: IP addresses, browser type, and operating system collected automatically through cookies and similar tracking technologies.
• Communication Data: Any information included in messages you send to our official email, info@midwam.com.

2. How We Use Your Information
We process your data based on legitimate business interests and your explicit consent for the following purposes:

• To respond to inquiries regarding our immersive experience and design services.
• To improve website functionality and user experience via analytics.
• To comply with legal obligations under Saudi Arabian law.

3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of:

• Essential Cookies: Required for basic site navigation.
• Analytics Cookies: Used to understand visitor behavior (e.g., via Google Analytics). You can manage your cookie preferences through your browser settings at any time.

4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in website hosting or analytics.
• Legal Authorities: When required by the Saudi Data & AI Authority (SDAIA) or other regulatory bodies.

5. Your Rights (Under PDPL & GDPR)
Under the Saudi Personal Data Protection Law (PDPL), you have the following rights:

• Right to be Informed: To know why and how your data is collected.
• Right to Access: To request a copy of your personal data in a readable format.
• Right to Correction: To update or rectify inaccurate information.
• Right to Destruction: To request the deletion of your data when it is no longer needed for its original purpose.
• Right to Withdraw Consent: To revoke your permission for data processing at any time.

6. Data Security
We implement rigorous technical and organizational measures to protect your data from unauthorized access, leakage, or loss.

7. Contact Us
For any questions regarding this policy or to exercise your data rights, please contact us:

• Entity: MIDWAM
• Address: 7822 Al Muhammadiyah District, Jeddah 23615, Saudi Arabia
• Email: info@midwam.com
• Phone: +966 12 612 9686